faq

Frequently asked questions

How long do your lip balms last after opening?


We recommend that you use your balm within 6 months after opening. Our lip balms contain vitamin E oil as a preservative, however, in an effort to keep the products as natural as possible, we have decided not to add an antibacterial into our blend. Try to always use clean fingers when applying.




Do you ship overseas?


No we don't. We only ship within NZ. If you are living in Australia and want to make a purchase please contact me directly and i may be able to arrange something.




Why does my lip balm have a whitish film over the top?


Because beeswax is a major component of our lip balms they can develop what is known as beeswax bloom. This is actually a sign of the purity of the beeswax being used. It has no ill effects and can be rubbed off simply by warming the surface. It will typically only form if the lip balm has been kept at temperatures below 15 degrees.





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